Privacy Policy shoei33
Your personal information is a trust we take seriously. This policy clearly explains how shoei33 collects, uses, stores and protects your data as a member of our platform.
Six Commitments to Data Protection
shoei33 follows strict data protection principles to ensure your information is always secure and handled responsibly.
Limited Data Collection
We only collect information that is genuinely needed to manage your account, process transactions and meet licensing requirements. No excess data is collected without clear justification.
High-Level Encryption
All data transmitted between your device and shoei33 servers is protected using SSL/TLS protocols. Sensitive data such as financial information is stored in encrypted form to prevent unauthorised access.
Strict Access Controls
Only specifically authorised staff may access your personal information, and all access is logged and monitored. We conduct regular privacy training for all team members who handle member data.
No Data Selling
shoei33 does not sell, rent or trade member personal information to third parties for marketing purposes without your consent. This principle does not change under any business circumstances.
Your Data Ownership Rights
You have the right to access, correct and in certain circumstances request the deletion of your personal data. Any requests relating to data rights will be processed within a reasonable timeframe by our customer service team.
Full Transparency
Should any material changes occur to how we process your data, shoei33 will notify you by email or through a clear notice on this website before the changes take effect.
shoei33 Full Privacy Policy
Please read this entire policy carefully. Continued use of the shoei33 platform means you agree to the way we process your personal information.
1. Scope and Application of This Policy
This Privacy Policy applies to all personal information collected by shoei33 through our official website at shoei33.run, including all subpages and related services we operate. This policy is binding on all registered members, website visitors and any party that interacts with our platform.
By registering as a member or using our services, you acknowledge that you have read, understood and agreed to the terms set out in this policy. If you do not agree with any part of this policy, you are asked not to use the shoei33 platform.
2. Personal Information We Collect
During account registration, we collect the following information:
- Full name as per identity card (MyKad) or passport
- Identity card number or passport number
- Date of birth (for age verification 21+)
- An active email address
- Mobile phone number
- Username and encrypted password
- Payment method information (Touch 'n Go, DuitNow, FPX, or crypto)
- Crypto wallet address (if applicable)
3. Activity and Platform Usage Data
In addition to information you provide directly, we also collect data automatically when you use our platform:
- IP address and network information
- Device type, operating system and web browser
- Login history and session activity
- Deposit and withdrawal transaction records
- Betting history and game activity
- Customer support interaction data
This activity data is used solely for security purposes, fraud prevention and service improvement.
4. Purpose of Using Personal Information
shoei33 uses the information collected for the following purposes:
- Creating and verifying new member accounts
- Processing your deposits and withdrawals
- Meeting international licensing and regulatory obligations
- Identifying and preventing fraud, money laundering and illegal activity
- Providing effective 24/7 customer support
- Sending information related to accounts, transactions and promotions
- Improving the user experience on our platform
5. Disclosure to Third Parties
shoei33 does not disclose your personal information to third parties except in the following situations:
- Service Providers: Operating partners such as payment processors and game providers who require limited data to deliver their services.
- Legal Requirements: When required by regulatory bodies, courts or authorised law enforcement agencies.
- Security Protection: To prevent fraud or activity that poses a risk to other members or our platform.
All third parties we work with are required to sign confidentiality agreements and are not permitted to use your data for any other purpose.
6. Data Storage and Retention Period
Your personal information is stored on protected servers that are monitored at all times. We use a combination of technical and administrative security measures to ensure data integrity.
Active account data is retained for the duration of your membership. After an account is closed, we may retain certain records in accordance with applicable licensing and legal requirements. Once the mandatory retention period ends, your data will be securely deleted or anonymised.
Important Note: shoei33 operates under international licensing and complies with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. This means we are obligated to verify member identities and retain transaction records for the period specified by our licensing body, regardless of data deletion requests.
7. Technical Security Measures
We continually invest in security infrastructure to protect member data. Key measures include:
- SSL/TLS encryption for all data communications
- Firewalls and intrusion detection systems
- Two-factor authentication (2FA) for member accounts
- Regular security audits by qualified third parties
- 24-hour suspicious activity monitoring
- Tested data incident response procedures
8. Marketing Communications
shoei33 may send marketing communications by email or in-app notifications regarding promotions, bonuses and platform updates. Every marketing communication will include an option to unsubscribe.
Transactional communications such as deposit confirmations, withdrawal notices, security alerts and account information are mandatory and cannot be stopped as they form part of our core service.
You can update your communication preferences at any time through your account settings or by contacting our customer service.
9. Cross-Border Data Transfers
As a platform operating under international licensing, your personal data may be processed or stored outside Malaysia. Such transfers only occur when necessary to deliver our services and are carried out with appropriate safeguards.
All cross-border data transfers are subject to data processing agreements that comply with recognised international data protection standards. We ensure that data recipients outside Malaysia provide a level of protection comparable to the standards we apply internally.
If you require further information about the data transfer mechanisms we use, please contact our customer service team via live chat or email.
10. Changes to This Privacy Policy
shoei33 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technology developments. Any material changes will be communicated to you at least 14 days before taking effect through a clear notice on this website or via your registered email.
The latest version of the Privacy Policy is always accessible on this website. The most recent update date will be clearly stated at the top of this document. Continued use of the shoei33 platform after the effective date of such changes is considered acceptance of the updated terms.
Data Protection Rights You Hold
shoei33 recognises and respects your rights as the owner of your personal data. Below are the rights you may exercise at any time.
Right of Access
Request a copy of the personal data we hold about you at any time.
Right to Rectification
Correct any inaccurate or outdated information in your account records.
Right to Erasure
Request deletion of data under certain circumstances, subject to legal obligations.
Right to Restriction
Restrict the processing of your data in certain situations provided for by law.
Right to Portability
Receive your data in a structured format that can be used by another party.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
Questions About Your Privacy?
The shoei33 customer service team is ready to help you understand how we protect your personal information. Contact us via 24/7 live chat or email us at any time.